An efficient and world standard computing system at ACRI has benefited all research

programs through their use in data processing, storage, statistical analysis, simulation

modelling and the development of end-user packages. In addition the network located at

ACRI provides printing services and communication which includes e-mail and website.

These services have underpinned the quality of research conducted at ACRI and personnel

rely heavily on continued and uninterrupted access to computing support to this IT. In

instances many initiatives for the cotton industry instigated by researchers and extension

officers rely solely on access to the computing support provided by this project. These

services are imperative to the proper functioning of ACRI institute and are separate to IT

overheads provided by CSIRO and NSW DPI.

This project enabled ACRI to operate its computing services as a whole. Supporting IT in

this way is the most efficient and cost effective means for the cotton research effort at ACRI.

This support:

� provides ACRI with cutting edge IT technologies making it a world class research facility

for dedicated cotton research.

� goes beyond generic services provided by research institutions based in capital cities

� ensures timely access to IT services at ACRI.

� avoids duplication and fragmentation of IT resources for research activities by different

institutions based at ACRI.

� ensures that ACRI has an IT champion in place leveraging significant resources from the

CSIRO and NSW DPI.

� enables cotton researchers at ACRI to focus on research alone and not on IT issues.

This project employed Tony Pfeiffer, an experienced Network manager permanently based at

ACRI to enhance operation of IT at ACRI. While Tony is employed by CSIRO he is

available to all people at ACRI to provide immediate computing assistance. He works

closely with CSIRO IT and NSW Department of Primary Industries to coordinate further

investment in computing services and infrastructure at the site. With the increase in

computing power and staff at ACRI, the need for sustained technical support directly to the

user has expanded. The systems manager now supports 63 CSIRO, 49 NSW Ag and 10

others computer users. The computer systems manager also supports the network servers

(backup and communication) and phone system at ACRI.